24*7 Dedicated Account Managers
24*7 eMakerz believes in building strong, long-term relationships with all our call center clients. That is why when you choose us as your contact center outsourcing partner, you will be assigned a designated Client Services Executive as a value added service to you. This person will be your key contact throughout the life of your account. If you require a change to your account, have training suggestions or comments, or would simply like to update your account, your Client Service Executive is there to handle it.
The 24*7 eMakerz Client Services team is 100% focused on your needs and ensuring your account success. In our experience of working with more than 600 clients, we know that consistent support directly affects the success of your campaign. Our team works collectively to solve problems and capitalize on best practices developed over the years.
Our Dedicated Team
Our highly skilled Client Services team is one of the main reasons why our clients prefer 24*7 eMakerz to our competitors. A large part of our Client Services team have previous experience in the call center industry and thus, have a true understanding of how to ensure each account is successful. Our dedicated team provides clients with timely and accurate responses to their questions and concerns, and delivers consistent communication methods to help achieve their business objectives.
Account Set Up, Training, and “Going Live”
Once you have chosen 24*7INtouch as your outsourcing partner, you will be introduced to your dedicated Client Services Executive. During the account set up, this dedicated person will guide you through the set up process, program your account, work with internal operations and training departments to ensure efficient implementation, and facilitate the test call period. Once your campaign goes live, your Client Services Executive will monitor your calls and ensure everything is running smoothly.
24*7 eMakerz will provide a Client Services Executive to monitor your account closely and ensure all your expectations are met. Your Client Services Executive will assist you in analyzing your business needs to create an account that is most suitable for you. At 24?*7 eMakerz, we are dedicated to providing flexible account options for our clients to ensure they are satisfied with our services. We understand the importance of capitalizing on every customer service opportunity and will be there to help you along the way.